Privacy Policy

GLOBAL SKYLER ("we," "us," or "our") operates the website globalskyler.com (the "Site"). This Privacy Policy explains what information we collect when you visit our Site, how we use it, and what rights you have regarding your data.

By using this Site, you agree to the collection and use of information as described in this policy.

1. Who We Are

GLOBAL SKYLER is a business process outsourcing (BPO) company specializing in account management, operating in Romania and serving clients internationally.

Contact: contact@globalskyler.com

2. Information We Collect

We collect information in the following ways:

a) Information you provide directly

When you submit our contact form, we collect:

• Name
• Email address
• Company name (if provided)
• Number of accounts managed (if provided)
• Any message or additional information you choose to include

This information is submitted through our contact form and processed by our form service provider, Web3Forms, which delivers your message to our inbox by email. Web3Forms does not store your message beyond what is needed to deliver it to us.

b) Information collected automatically

When you visit our Site, we automatically collect certain technical information through Google Analytics, including:

• Pages visited and time spent on the Site
• General location (country/region level, not precise location)
• Device and browser type
• Referral source (e.g., how you arrived at our Site)

This is collected using cookies and similar technologies. See Section 6 (Cookies) below.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and follow up on contact form submissions
• Understand how visitors use our Site, so we can improve it
• Measure the effectiveness of our marketing and advertising campaigns
• Maintain the security and proper functioning of our Site

We do not use your information for automated decision-making or profiling that produces legal effects.

4. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area, we process your personal data on the following legal bases:

• Consent — when you voluntarily submit the contact form
• Legitimate interest — for analytics data, to understand and improve how our Site performs, provided this does not override your fundamental rights

You may withdraw consent at any time by contacting us at contact@globalskyler.com.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share information only with the following categories of service providers, strictly to operate our Site:

• Web3Forms — processes and delivers contact form submissions to our email
• Google Analytics — processes website usage data on our behalf

These providers may process data outside the European Economic Area (including in the United States). Where this occurs, it is done under providers' own compliance frameworks (such as the EU-U.S. Data Privacy Framework, where applicable) or standard contractual clauses.

We may also disclose information if required by law or to protect our legal rights.

6. Cookies

Our Site uses cookies placed by Google Analytics to collect anonymized/aggregated usage statistics. These cookies do not identify you personally. You can control or disable cookies through your browser settings at any time; disabling them will not affect your ability to browse the Site, though analytics data collection will be limited.

7. Data Retention

• Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain business records, and are deleted or anonymized when no longer needed.
• Analytics data is retained according to Google Analytics' default retention settings, currently up to 14 months.

8. Your Rights

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), or your local data protection authority

To exercise any of these rights, contact us at contact@globalskyler.com. We will respond within one month, as required by GDPR.

If you are located outside the European Economic Area, including in the United States, we honor the same rights on a reasonable-efforts basis and will work with you to address any request regarding your data.

9. Children's Privacy

Our Site is intended for business use and is not directed at individuals under 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or your data, contact us at:

Email: contact@globalskyler.com